What is the refund and return policy?

Due to the nature of services and products provided there is a strict policy in place. If there is a problem with the service or product you received please reach out via chatbox below. Be sure to include your name, order number or appointment confirmation and we’ll make accommodations to the best of our ablility.

Are appointment deposits refundable?

Deposits are set in place to secure hair appointments, they are non refundable however they are transferable as long as the client reschedules within 30days of the original appointment.

What forms of payments are accepted?

Cash, debit and credit card

How long will STP Luxe Extensions last?

Our brand is known for it's luxurious quality. With proper care your extensions will last at least 2-3 years